Refund policy

Returns & Exchange Policy

We want you to be completely satisfied with your purchase from People & Paws. 

Please contact us within 30 days of receiving your order if for any reason you are unhappy with your purchase and we will do the best we can to resolve any issues with you.

Please note, that unfortunately due to the nature of our goods sold, we are not able to offer an exchange or refund unless the item received is damaged or defective in any way. 

Refunds:

• Once your return is received and inspected, we will process a refund to your original method of payment.
• Please allow 5-10 business days for the refund to reflect in your account.

Return Shipping:

• Customers are responsible for return shipping costs unless the return is due to an error on our part.

Contact Us: If you have any questions or concerns about our returns policy, please don't hesitate to contact us. We're here to help